Q: What is a furniture package?
A: A furniture package is a curated selection of high-quality furniture pieces designed to fully
furnish a space with a cohesive style. Our packages cater to different interior aesthetics, including
Japandi, minimalistic, and modern elegant designs.

Q: Can I customize my furniture package?
A: Yes! While our packages are pre-designed for convenience and style consistency, we offer
customization options where you can swap certain items, adjust colors, or add additional
pieces to fit your needs. Please contact our design specialist to discuss your preferences. Note
that custom orders typically take 14-20 days to process.

Q: Who are your furniture packages for?
A: Our packages are ideal for homeowners, renters, real estate developers, Airbnb hosts, and
businesses looking for an effortless, stylish, and cost-effective furnishing solution.

Q: How do I place an order?
A: Simply browse our website, select the furniture package that suits your style, and proceed to
checkout. If you need customization, you can contact us for a tailored quote.

Q: How long does delivery take?
A: Delivery times vary depending on your location and package selection. On average:
Standard Packages: 3-5 days
Customized Orders: 14-20 days
We will provide an estimated delivery time upon order confirmation.

Q: Do you offer installation and assembly?
A: Yes! Our team provides full delivery, assembly, and setup to ensure a hassle-free experience.

Q: What locations do you deliver to?
A: We currently deliver within UAE. If your location is outside our delivery area, please contact us to
discuss possible arrangements.

Q: What payment methods do you accept?
A: We accept credit/debit cards, and bank transfers for select orders.

Q: Are there any hidden fees?
A: No. Our pricing is transparent, and all costs—including delivery and setup—will be clearly stated
before you make a purchase.

Q: What is your return policy?
A: We offer free returns at the time of delivery, so please inspect your items upon arrival. Refundswill exclude delivery charges and transaction fees. Returns are not accepted after delivery.

Q: What if I receive a damaged item?
A: If your item arrives damaged, please contact us within 48 hours of delivery. We will arrange for a
replacement or repair at no extra cost.

Q: Do you offer interior design consultation?
A: Yes! Our experts can help you select the perfect furniture package to match your space. We also
provide full interior styling services upon request.

Q: Do you offer bulk or business orders?
A: Absolutely! We cater to real estate developers, Airbnb hosts, hotels, and corporate offices.
Contact us for special bulk pricing and tailored package solutions.